I am a Physics graduate with an Aeronautical Engineering degree and programming expertise, seeking to leverage technical, problem-solving, and customer service skills in a software development role. Proven ability to tackle complex challenges independently and collaboratively, delivering results through creativity and a drive to continuously learn and adapt.

Linux Support Engineer - Terra

March 2024 - Current

• Performed routine server monitoring to assess resource utilization, and potential issues, detecting any anomalies to ensure optimal system uptime.
• Developed and implemented scripts in Bash and Python to efficiently search and analyze data in databases and server logs for the reprocessing of transactions.
• Deploying new versions of applications on servers, ensuring smooth transitions and minimal downtime during updates.

Linux Support Technician - Liquid Web

February 2020 - October 2023

• Responsible for the setup and troubleshooting of websites and their environments, ensuring seamless functionality and quick resolution of issues.
• Worked with Linux, Apache, and Nginx to configure and manage web server environments for reliable website setup and performance.
• Set up and troubleshooted CMS platforms such as WordPress and Magento, including websites with their own custom code.
• Managed DNS configurations and domain setups.
• Supported third-party email setup, configuration, and spam reporting.

Tech Support Representative - Teleperformance

June 2018 - October 2019

• Provided tech support for Western Union agents in North America.
• Troubleshooted their systems and equipment over the phone.

Programing Languages

   Experienced

 Fortran  C#  Lua  HTML  CSS  Javascript  LaTex

   Still learning

 C++  PHP  SQL  Python  Java  Batch

Softwares

   Microsoft

 Word  PowerPoint  Excel  Visual Studio

   Engineering

 Ansys Workbench  Ansys Mechanical APDL  Matlab  Octave  AutoCAD

   Game Design

 Roblox Studio  Blender  Unity

Other skills

 Experienced in setting up a website and everything related to its deployment (web server management, domain ownership, DNS, FTP), and web development as well.

 Arduino programing and electronic circuits building

 Great customer service aptitudes

 Experience with Linux terminal and Windows command prompt